Description

Bay Area Legal Aid’s Health Consumer Center provides information and assistance on health access issues, including the ACA, access to medical services, Covered California, Denti-Cal, Medi-Cal, Medicare, medical debt, and private health insurance issues.

Ways to Contact

Call Bay Area Legal Aid's Health Consumer Center Hotline Monday – Friday, 9am – 5pm PST: 855.693.7285.

Walk-in assistance is also available in the following Bay Area Legal Aid office locations (call the hotline first for walk-in hours and availability): Alameda County, Contra Costa County, Napa County, San Francisco County, and Santa Clara County.

https://baylegal.org/what-we-do/health-care/health-care-access/

Process

When you call, you will navigate through the phone system, and either wait on the phone or choose to receive a call back that day. Here are some tips:

  • Call from a number that you want to be called back on
  • The person seeking help must be present
  • Watch your phone from a return call from a 510 area code

Notes

Collect key information in advance if possible: case numbers, names of key people, court dates and deadlines, documents related to the issue, and any questions you have.